Charter agreements are signed quickly, usually under time pressure, frequently by someone who is not a lawyer and has thirty other things to arrange. Two clauses account for the overwhelming majority of disputes. Both take a minute to read. Substitution Nearly every charter agreement permits the operator to substitute an...
Clients plan around their own calendar. Aircraft run on a different one, and it is invisible to everyone outside the operator. Understanding it explains a great deal about why availability behaves the way it does. How aircraft maintenance is structured Maintenance is driven by three separate clocks running simultaneously: calendar...
A charter booking generates a passenger manifest. That document carries full legal names, passport numbers, nationalities and dates of birth, and it does not stay with the person you booked through. Anyone arranging travel for a principal with any sensitivity around their movements should understand where it goes. The distribution...
A client flies an aircraft, likes it, and asks for the same one next time. Frequently the answer is no, and the explanation is rarely given properly. How most charter aircraft exist The majority of aircraft available for charter are privately owned and placed with a management company. The owner...
When people assess a charter operator they look at the fleet — age, type, cabin. These are the visible attributes and they are among the least informative. The attribute that predicts experience most reliably is crew retention, and almost nobody asks about it. Why retention signals so much A pilot...